Seamless AI Reviews: Is it still “seamless” in 2023? Was it ever?
You should read this article if…
You’re a salesperson or someone who works at a lead generation agency and you are looking for a reliable Seamless AI review. I’ve been in your shoes, and I understand how tough it can be.
I know, as a fellow salesperson, how important it is to find the right tools to help grow and succeed. That’s why I’ve put together this honest Seamless AI review just for you.
You might be thinking, “Here comes another sales pitch.” But trust me, that’s not what this is about. I’m not here to push a product on you.
I went through over 100 Seamless AI reviews on 4 different review sites like G2, Capterra, Trustpilot and GetApp and I even used Seamless AI myself. My aim is to share my genuine thoughts, helping you make an informed decision about whether it’s a good fit for your business.
In this blog, you’ll learn everything you need to know about Seamless AI, such as its pros and cons, real-life experiences of how Seamless AI worked for businesses like yours, an explanation of the pricing structure, and a review of its most popular features.
So, grab a drink, get comfortable, and let’s chat about Seamless AI. I promise to make it simple and easy to understand—no fancy shpiel, just plain English.
We’ll cover various topics, so let’s dive in!
Table of Contents
Seamless AI Reviews Summary
If you’re in a hurry, here’s the TL;DR
Here are 3 things people like about Seamless AI
Target audience segmentation: Seamless AI helps users find their target audience and group them by industry, geography, headcount, job title and more. This way, you can focus on the right people and get things done faster.
Ease of use: A lot of people like how simple and user-friendly Seamless AI is. Even if you’re new to it, you’ll be able to use it without any trouble.
Integration with LinkedIn and Sales Navigator: One thing users enjoy is how well Seamless AI works with LinkedIn and Sales Nav. It makes finding contact info like email addresses and phone numbers much easier for most contacts on these platforms.
And 4 things people hate about Seamless AI
Inaccurate data: Seamless AI often provides incorrect phone numbers and email addresses, which can result in a 15-20% bounce rate for emails and wasted time trying to contact leads who are not interested or not the right fit for your business.
Limited searching: With Seamless AI, you are only able to search for 10 companies at a time, which can be frustrating for businesses that need to find a large number of leads quickly.
Terrible customer support: The customer support offered by Seamless AI is often slow and unresponsive, with only email support available. This can be frustrating for businesses that need quick answers to their questions or help with technical issues.
Shady contracts: Seamless AI locks businesses into a yearly contract and will automatically renew the contract without consent if the 60-day cancellation notice is missed. This can be an unwelcome surprise for businesses that are not happy with the service.
Seamless AI review: 3 things customers love about it
Target Audience Segmentation
Seamless AI enables users to quickly find their target audience and divide them into different market segments. I find this feature popular because it offers detailed and comprehensive information on each contact, which helps users better comprehend their prospects and customize their outreach strategies. Some key aspects of this feature include:
Identifying potential customers based on specific criteria
Segmenting customers by industry, headcount, geography and more
Revealing email and phone numbers with one click
Ease of Use
Seamless AI is well-liked for its user-friendly interface, which makes it easy for users to complete tasks like basic searches and finding contact information. I think the platform’s simplicity appeals to users who appreciate an intuitive and hassle-free tool. The ease of use means:
Users can quickly learn how to navigate the platform
Less time spent on training and troubleshooting
A smooth experience for even non-technical users
Integration with LinkedIn and Sales Navigator
Seamless AI’s seamless integration with LinkedIn and Sales Nav is a significant advantage, as it makes it effortless to find contact information for most LinkedIn contacts. I believe this feature is popular because it simplifies the prospecting process, giving users valuable information all in one place. The LinkedIn Integration provides benefits such as:
Time-saving by gathering information from multiple sources
Increased efficiency in prospecting
Enhanced collaboration between LinkedIn and Seamless AI
"Easy to use 'Find' button on Sales Navigator profiles has made the selection of quality leads to export to our CRM critical to our cold outreach motion. All leads are imported into HubSpot automatically. The time saved has allowed my team to increase overall outreach daily by 500%.
— Dusti D, Employee at a mid-sized Market Research company
Seamless AI Review: 4 things customers hate about it
Inaccurate data:
One of the biggest issues with Seamless AI is the inaccuracy of the data it provides. The phone numbers and email addresses provided often turn out to be wrong.
As a result, you could end up wasting time and resources sending emails that bounce or calling the wrong numbers.
It’s important to verify the data provided by Seamless AI before using it to avoid such issues.
Limited searching:
Another drawback of Seamless AI is the limited searching capability. You can only search for 10 companies at a time, making the experience slow and frustrating.
This is especially problematic if you have a large number of leads to follow up on.
You may need to consider alternative tools or approaches to streamline your lead generation process.
Terrible customer support:
Seamless AI’s customer support is not up to the mark. You can only contact them through email, and the response time can be slow.
There’s no phone support available, so you can’t get immediate assistance in case of an issue.
This can be frustrating, especially if you’re dealing with urgent problems that require immediate attention.
Shady contracts:
Another issue with Seamless AI is their contractual policies. They lock you into a yearly contract, and if you miss the 60-day cancellation notice, they’ll renew it without your consent.
This means that you may end up paying for a service that you no longer need or want.
It’s important to read the terms and conditions carefully before signing up and make sure you understand the cancellation policy.
Seamless AI Review: What does it cost?
Seamless AI has 4 plans, 2 of which make you talk to their sales team, which I’m sure you love. Here’s the lowdown of all of them.
Free: While this plan may seem like a great way to try out Seamless AI, you’ll quickly realize that 50 credits is not enough to get anything done. Plus, the limited features included in this plan won’t be enough to give you a complete picture of what Seamless AI can do.
Basic: At $147 per month, this plan is just too expensive for small-medium businesses and agencies. While you’ll get more credits and features than the Free plan, you’ll still be paying a premium for what you get. The live training webinar is a nice touch, but it’s not worth the extra cost.
Pro: This plan is even more expensive than the Basic plan and includes a ton of features that you probably don’t need. Unless you’re a large organization with a lot of data to process, the daily credit refresh, advanced org management, and dedicated success manager are overkill. Plus, the priority support queue and onboarding specialist are nice, but again, not worth the cost.
Enterprise: This plan is designed for large organizations with dedicated support needs, and the custom credits per user and quarterly business reviews reflect that. However, for small-medium businesses and agencies, this plan is just too expensive. You’ll be paying for features you don’t need, and the phone support and dedicated success manager are just icing on the already expensive cake.
Here are a couple of things users like about their LinkedIn integration. LinkedIn is a massive database and having Seamless AI to find their contact information is a big help.
Easy integration: Seamless AI’s Sales Nav integration is seamless and automatic. Users appreciate the ability to quickly identify potential clients with direct contact details, including mobile phone numbers. The integration enables sales teams to organize campaigns with ease and makes outbound prospecting a breeze. It eliminates the need for manual data entry, saving hundreds of hours each month, and allowing sales teams to reach thousands of more contacts.
Time-saving: The Sales Nav integration is a huge time saver as it enables one-click export of a company or contact. The tool is also easy to use logistically, and the data is comparable to other solutions. With Seamless, users pay the same amount as they did for a few licenses for an entire sales floor, allowing the whole floor to use it. The ability to go to a target company’s website and run a contact search displaying job titles and contact details right on the prospect’s home page also saves time.
Overall, Seamless AI’s LinkedIn Sales Nav integration provides easy integration, saves time, and is accurate, making it a great tool for sales teams.
"The LinkedIn Sales Navigator integration was automatic and very helpful in identifying potential clients with direct contact details including mobile phone numbers."
—Audra J, Sales employee at a mid-market company
Is Seamless AI worth the cost for small businesses or lead generation agencies?
Here’s everything we have covered in this article:
3 things customers love about Seamless AI – Target audience segmentation, ease of use, and the Linkedin Integration
4 things customers hate about Seamless AI – Inaccurate data, limited searching, terrible customer support and shady contracts
Cost Review – We discussed Free, Basic, Pro and Enterprise Plans and why they won’t be a good fit for your business.
And then we did an in-depth review of its Sales Nav integration.
Clay’s review pretty much sums it up for Seamless AI (other users have reported similar experiences in the comments to this review)
"The service works - it's data you can find on google. But they trap you in a contract without providing proper notice that your agreement is up for renewal. Just work with a different company that won't lock you in with deceiving practices that can offer better data at a better price. They count on you to forget so they can line their pockets with ill-gotten gains, your hard-earned money as a small business owner. I had to pay close to 1K to get out of my contract, so they didn't tarnish our business credit."
— Clay P., Business Development Professional at a Small Business
By far the biggest 2 problems with Seamless AI are their horrible customer support and shady contracts. What’s the alternative then?
You can consider Leadzilla! Leadzilla offers a simple $49/mo plan for 600 credits. If you need more credits, you can talk to our sales team and rest assured, you will not be locked into shady contracts or gotchas about product capabilities.
Here’s a deeper overview of what Leadzilla can offer you, starting at $49/mo:
Export up to 600 emails every month (unused credits rollover)
24/7 Chat support with an average response time of less than 15 minutes
Smooth LinkedIn and Sales Navigator integration
Direct Hubspot and Salesforce integration
Doesn’t cost an arm and a leg
The business is run by good people with no intent of screwing you over
So, that’s all from me folks! Hopefully, my Seamless AI review helped you understand the good, the bad and the ugly of the tool and the team behind it. And if Leadzilla sounds like a cool little alternative, head over to our chrome extension and install it for free and get 20 credits! No credit card, no phone number needed, not even a sign-up needed!
